1, the water control machine is not detected in the software after connecting the machine
There are several reasons for this cause:
A. The water control computer communication line is not connected.
B, 485 communicator line reversed C, the water control unit's communication line connector at the failure.
D. The web controller is detached from the host computer.
E. There is a problem with the main line of communication.
F. The communication chip is bad. Please contact the manufacturer or agent. 2. The button of the machine is not working properly. There has been no such phenomenon before.
Loosen or drop the keyboard socket of the machine. Please open the shell of the machine and re-plug the keyboard plug to check if it is normal. If it is not normal, please contact the manufacturer or agent for repair as soon as possible.
3, failed to read the card when issuing a new card
There are several reasons for this type of situation:
A. The USB interface of the card reader is not in good contact. Please re-plug the card reader.
B. Non-system card. This card has not been encrypted by the manufacturer or the agent.
C. The system settings are incorrect. Please reconfirm the user name, serial number, and authorized use number in the software system settings. 4. Is the data provided by the vendor or agent? 4. The computer cannot collect data on the water controller.
For the following reasons, the data collection on the data controller is less than A, and the network controller is disconnected.
B. The network controller is bad. (This phenomenon rarely occurs)
5, readers do not reflect the long time when reading a card
The reasons for this are as follows;
A. The USB interface of the card reader is not in good contact; please re-plug the card reader.
B. The card reader is broken.
C. The computer's USB port is broken.
6, the issued card appears on all water control 1-Err
These cards are not connected to the water console at the time of release, so these phenomena occur. For these cards only deal with according to the actual situation. For new systems, data can be initialized, that is, the system is not officially used.
7, the most important parts of the system settings
A, Communication Port (COM), the communication port settings in the system management user advanced parameters.
B. Reader port (USB), the communication port settings in the system management user advanced parameters.
C. The user name is in the system usage setting in the system management menu.
D, user serial number, in the system use menu settings under the system management menu.
E. Authorized use number, in the system use setting in the system management menu.
8, when the operation of the card, the reader prompts the failure to open
A. The USB interface of the card reader is not in good contact; please re-plug the card reader.
B. The card reader is broken.
C. The computer's USB port is broken.
9. When the card is re-applied, reported loss, or unpin operation, the solution to open the serial port fails.
For the report loss operation, you can download the loss report separately and download the single machine separately.
For the re-submitting of new cards and unbundling, you can repeatedly unhook the operation 10, water control machine can not swipe?
A. The card is not placed in the scope of the water control card reader.
B. The antenna of the water controller is broken. Please contact the manufacturer or agent in time for maintenance. 11. After the software is opened, the software login interface is not entered quickly. After a few minutes, the connection to the database fails.
There are several kinds of reasons for such reasons:
A. The system does not have SQL Server 2000 installed. Please follow our instructions to install SQL Server 2000. After the installation is complete, restore the database.
B. The service manager does not start. Perform the following steps:
Start - "Programs" - "MicrosoftSQLServer -" service manager, open the service manager, click "Start / Continue"
C, the database is not restored, please restore the database
There are several reasons for this cause:
A. The water control computer communication line is not connected.
B, 485 communicator line reversed C, the water control unit's communication line connector at the failure.
D. The web controller is detached from the host computer.
E. There is a problem with the main line of communication.
F. The communication chip is bad. Please contact the manufacturer or agent. 2. The button of the machine is not working properly. There has been no such phenomenon before.
Loosen or drop the keyboard socket of the machine. Please open the shell of the machine and re-plug the keyboard plug to check if it is normal. If it is not normal, please contact the manufacturer or agent for repair as soon as possible.
3, failed to read the card when issuing a new card
There are several reasons for this type of situation:
A. The USB interface of the card reader is not in good contact. Please re-plug the card reader.
B. Non-system card. This card has not been encrypted by the manufacturer or the agent.
C. The system settings are incorrect. Please reconfirm the user name, serial number, and authorized use number in the software system settings. 4. Is the data provided by the vendor or agent? 4. The computer cannot collect data on the water controller.
For the following reasons, the data collection on the data controller is less than A, and the network controller is disconnected.
B. The network controller is bad. (This phenomenon rarely occurs)
5, readers do not reflect the long time when reading a card
The reasons for this are as follows;
A. The USB interface of the card reader is not in good contact; please re-plug the card reader.
B. The card reader is broken.
C. The computer's USB port is broken.
6, the issued card appears on all water control 1-Err
These cards are not connected to the water console at the time of release, so these phenomena occur. For these cards only deal with according to the actual situation. For new systems, data can be initialized, that is, the system is not officially used.
7, the most important parts of the system settings
A, Communication Port (COM), the communication port settings in the system management user advanced parameters.
B. Reader port (USB), the communication port settings in the system management user advanced parameters.
C. The user name is in the system usage setting in the system management menu.
D, user serial number, in the system use menu settings under the system management menu.
E. Authorized use number, in the system use setting in the system management menu.
8, when the operation of the card, the reader prompts the failure to open
A. The USB interface of the card reader is not in good contact; please re-plug the card reader.
B. The card reader is broken.
C. The computer's USB port is broken.
9. When the card is re-applied, reported loss, or unpin operation, the solution to open the serial port fails.
For the report loss operation, you can download the loss report separately and download the single machine separately.
For the re-submitting of new cards and unbundling, you can repeatedly unhook the operation 10, water control machine can not swipe?
A. The card is not placed in the scope of the water control card reader.
B. The antenna of the water controller is broken. Please contact the manufacturer or agent in time for maintenance. 11. After the software is opened, the software login interface is not entered quickly. After a few minutes, the connection to the database fails.
There are several kinds of reasons for such reasons:
A. The system does not have SQL Server 2000 installed. Please follow our instructions to install SQL Server 2000. After the installation is complete, restore the database.
B. The service manager does not start. Perform the following steps:
Start - "Programs" - "MicrosoftSQLServer -" service manager, open the service manager, click "Start / Continue"
C, the database is not restored, please restore the database
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