1), attendance machine failure:
aã€Q: What's the problem with incomplete text on the screen or garbled characters?
Answer: In this case, the power should be cut off immediately to avoid short circuit. This fault needs to be commissioned. Please contact the manufacturer for repair.
b. Q: After the power is turned on, nothing is displayed on the screen or the display is dim, but the background light is on.
Answer: This fault needs to be commissioned. Please contact the manufacturer for repair.
c. Q: How is the equipment time gone or the time is not correct?
A: First initialize the machine, and then see if it is back to normal. If it is still not normal, please return to the factory for repair. (Initialization operation steps: Jump the jumper cap behind the machine to the 2 pins on the right side of the 5-pin socket, and press the # key to enter the operation menu for initialization. After the operation is completed, the jumper must be restored to its original position. local.)
d. Q: After the power cable is connected, there is no response from the attendance screen.
A: If the attendance machine is not illuminated, and there is no other reaction, first check whether the power cord is connected properly. If the power cord is normal, but the attendance machine still does not respond, please immediately switch off the power and contact the manufacturer for repair.
e. Q: The attendance machine boot prompt is looking for the record pointer. After a while, it prompts you to press the * key to exit. After manually using the record pointer initialization command on the machine, there is no success prompt, but directly returns to the record pointer initialization interface. Alright?
Answer: This phenomenon may be a CPU problem. If the command to initialize the record pointer multiple times cannot be used successfully, contact the manufacturer for repair.
f. Q: What is the reason why the attendance machine constantly sounds when it is turned on?
A: This phenomenon may be caused by the dampness of the machine, short circuit or poor contact. It should be immediately powered off and contact the manufacturer for repair.
g, Q: Normally, when swiping a card on the machine, the attendance machine always displays user 001 credit card information. For other card readers, the attendance machine always displays the same user information. What is the reason?
A: This is because the attendance machine is set to demonstrate the work mode. The solution is to turn off the power and then reconnect. After restarting the attendance machine, the machine screen prompts to register the system card, and then the system card can be used normally. .
2) Consumer Machine Failure:
aã€Q: Why does the screen light up when it is turned on, and then there is no display, but can you hear the buzzer sound?
A: This phenomenon is that the machine power cord is not connected to 220V power. The battery inside the machine is exhausted. Please connect the mains to charge the machine. If the problem persists after charging, contact the manufacturer for repair.
b. Q: Why is the screen flashing after the machine is turned on?
Answer: This phenomenon is that the battery of the machine may be out of power. The power line does not connect with 220V power, and the power line can be connected to 220V power.
c, Q: how to boot when the screen shows all 8 or numbers continue to jump?
A: The reason for this is because the device's record pointer is in disorder. When the number stops, press the cancel button to see if the time is running. Then press function key +6, then swipe the system card and press OK to reset the record pointer to zero. That's it.
d. Q: The display of the consumer machine is incomplete?
A: Please contact the manufacturer for repair.
e. Q: How does the display of E-------------- appear on the display sometimes?
A: An error message will be displayed if the consumer machine is not working properly or if the card is not successful.
The error display and definition are as follows:
E--------------1 Consumer testing There is a system parameter error in flash, which can initialize the consumer and re-register the card. If the error is reproduced, the memory chip may be damaged and returned to the manufacturer for repair.
E--------------2 The reading time of the consumption machine is wrong. The date and time of the machine can be set and reset. If the error is reproduced, it is returned to the factory for repair.
E--------------3 equipment storage data is wrong, can be returned to the manufacturer for repair.
E--------------4 device memory error, can be returned to the manufacturer for repair.
E--------------5 System card error, please replace the system card registered by the consumer.
E--------------6 The card has been reported to the blacklist and is blacklisted. It is not possible to purchase the card. You can download the card and download the blacklist.
E--------------7 Check the record pointer is wrong, press "function" + "6" to reset the record pointer to zero.
E--------------8 motherboard clock chip battery is dead, can be returned to the manufacturer for repair.
E--------------9 Record full, can collect records.
E------------10 The card reading data is wrong. You can cancel the operation and re-swipe the card. If you make a mistake, you can go to the card management center to repair the card.
E-------------11 card data is wrong, you can go to the card management center to repair the card or recharge.
In the E-------------12 limited mode, the card has no consumption permission for this time period. Can reset the working mode of the consumer.
In the E-------------13 limited mode, the card has no rights for this time period. Can reset the working mode of the consumer.
E------------14 Card consumption exceeds the limit of maximum consumption, and the maximum spending limit of the card can be reset.
E-------------15 Card balance to minimum balance limit, can reset the minimum card balance limit.
E-------------16 There is no spending in the card and the card can be recharged.
E-------------17 After the first attendance after spending function was set, the card did not specify the time period attendance record.
E------------18 cards are wrong. The system has no right to consume such cards.
3) Communication failure:
a, Q: Can't scan the device in the software system, computer and machine can not communicate?
A: First, confirm that the machine has been set up a machine number, and then see if the COM port in the software system is set correctly. Then check whether the connection line between the device and the computer is disconnected or has poor contact. Check whether the screws at the 485 converter connection are loose. Check the main Whether the 485 jumper on the board is wrong.
b. Q: The communication line has been connected. How can the communication light on the device be on and off, and can't communicate with the computer?
A: The reason is because the connection cable between the device and the 485 converter is reversed or if one of the cables is not connected, the communication light on the machine will be bright. In normal connection, the communication light should be off. The communication light will be on only when there is data transmission in the acquisition record.
c. Q: Check the line is normal, but the computer and the machine still can not communicate?
A: After confirming that the port settings and line connections are normal, and any one of the devices cannot communicate with the computer, replace the 485 converter and test again.
d. Q: After the device is scanned, why is the download not successful when it is downloaded?
A: The reason is that no device was saved or the device number was not entered after the device was added in the device description.
e. Q: After the machine scan has been successfully saved, how can I not read the time or collect records?
A: The reason is that the device number is not entered in the device description.
f. Q: The computer can't communicate with the device, but the converter can be connected to another computer and can communicate. What's going on?
Answer: The computer serial port problem.
4), card failure:
aã€Q: Why do some newly-opened cards on the access control machine have normal open doors, and some do not work when the door is opened?
A: It may be that the card was not successfully downloaded to the machine. Please download it again.
b. Q: When the attendance machine is used normally, my card cannot be brushed. What happens if the attendance machine does not respond?
A: Check if other people's cards are also the same, if other cards can be properly brushed, this card may be damaged; if other cards can not be brushed, it may be a problem with the attendance machine, please collect data and re-initialize the machine and try again; The problem remains, please contact the manufacturer for repair.
c. Q: Consumer spending on credit cards, sometimes the credit card will be issued after the machine sounds how is it?
A: When you enter the amount on the consumer machine and wait for the credit card to be swiped, if the card is swiped at a high speed, the consumption machine does not deduct the consumption amount. At this time, the consumption machine will sound an alarm and must re-swipe the card.
5), card issuer failure:
aã€Q: After the card-issuing device is powered on, the indicator light is on, and the reading card will also send a chirping sound, but it can't always read the card-code.
A: Check if the serial port is normally open. If the serial port is normally open, check whether the connecting cable between the card issuer and the computer is in poor contact or broken.
b. Q: Why do some cards fail to be recharged after they are used for the first time after they are successfully issued?
A: The card can be sold first, then the card can be recycled, and then the card can be reissued before recharging.
cã€Q: With the issuer of the card issuer, sometimes there are some cards that can be inserted into the normal credit card, some cards can not be added after the brush can not always check the card code to join the software are normal, permission to download is also normal, but it is not credit card What's the reason?
A: The reason is that the card issuer or reader reads the card's internal code. When the operation is normal. However, when the card cannot be swiped, the card's card code needs to be converted. The specific operation steps are: Open the system start menu -> All Programs -> Accessories -> Calculator; after opening the calculator, calculate Device is set to scientific type, the operation steps are: point of view on the calculator -> scientific type; then open a notepad file to read the card code, read the card code after reading on the card reader, copy the Card code to the calculator, then the steps on the calculator are: Edit -> Paste -> Select hex -> Edit -> Copy -> Paste it to Notepad -> Delete the first digit (preserve the next 5 digits) -> then copy it to the calculator -> Edit -> Paste -> Decimal -> The converted digit is used to add the card. Card code, the converted card code is used to issue the card, and it can be used normally.
aã€Q: What's the problem with incomplete text on the screen or garbled characters?
Answer: In this case, the power should be cut off immediately to avoid short circuit. This fault needs to be commissioned. Please contact the manufacturer for repair.
b. Q: After the power is turned on, nothing is displayed on the screen or the display is dim, but the background light is on.
Answer: This fault needs to be commissioned. Please contact the manufacturer for repair.
c. Q: How is the equipment time gone or the time is not correct?
A: First initialize the machine, and then see if it is back to normal. If it is still not normal, please return to the factory for repair. (Initialization operation steps: Jump the jumper cap behind the machine to the 2 pins on the right side of the 5-pin socket, and press the # key to enter the operation menu for initialization. After the operation is completed, the jumper must be restored to its original position. local.)
d. Q: After the power cable is connected, there is no response from the attendance screen.
A: If the attendance machine is not illuminated, and there is no other reaction, first check whether the power cord is connected properly. If the power cord is normal, but the attendance machine still does not respond, please immediately switch off the power and contact the manufacturer for repair.
e. Q: The attendance machine boot prompt is looking for the record pointer. After a while, it prompts you to press the * key to exit. After manually using the record pointer initialization command on the machine, there is no success prompt, but directly returns to the record pointer initialization interface. Alright?
Answer: This phenomenon may be a CPU problem. If the command to initialize the record pointer multiple times cannot be used successfully, contact the manufacturer for repair.
f. Q: What is the reason why the attendance machine constantly sounds when it is turned on?
A: This phenomenon may be caused by the dampness of the machine, short circuit or poor contact. It should be immediately powered off and contact the manufacturer for repair.
g, Q: Normally, when swiping a card on the machine, the attendance machine always displays user 001 credit card information. For other card readers, the attendance machine always displays the same user information. What is the reason?
A: This is because the attendance machine is set to demonstrate the work mode. The solution is to turn off the power and then reconnect. After restarting the attendance machine, the machine screen prompts to register the system card, and then the system card can be used normally. .
2) Consumer Machine Failure:
aã€Q: Why does the screen light up when it is turned on, and then there is no display, but can you hear the buzzer sound?
A: This phenomenon is that the machine power cord is not connected to 220V power. The battery inside the machine is exhausted. Please connect the mains to charge the machine. If the problem persists after charging, contact the manufacturer for repair.
b. Q: Why is the screen flashing after the machine is turned on?
Answer: This phenomenon is that the battery of the machine may be out of power. The power line does not connect with 220V power, and the power line can be connected to 220V power.
c, Q: how to boot when the screen shows all 8 or numbers continue to jump?
A: The reason for this is because the device's record pointer is in disorder. When the number stops, press the cancel button to see if the time is running. Then press function key +6, then swipe the system card and press OK to reset the record pointer to zero. That's it.
d. Q: The display of the consumer machine is incomplete?
A: Please contact the manufacturer for repair.
e. Q: How does the display of E-------------- appear on the display sometimes?
A: An error message will be displayed if the consumer machine is not working properly or if the card is not successful.
The error display and definition are as follows:
E--------------1 Consumer testing There is a system parameter error in flash, which can initialize the consumer and re-register the card. If the error is reproduced, the memory chip may be damaged and returned to the manufacturer for repair.
E--------------2 The reading time of the consumption machine is wrong. The date and time of the machine can be set and reset. If the error is reproduced, it is returned to the factory for repair.
E--------------3 equipment storage data is wrong, can be returned to the manufacturer for repair.
E--------------4 device memory error, can be returned to the manufacturer for repair.
E--------------5 System card error, please replace the system card registered by the consumer.
E--------------6 The card has been reported to the blacklist and is blacklisted. It is not possible to purchase the card. You can download the card and download the blacklist.
E--------------7 Check the record pointer is wrong, press "function" + "6" to reset the record pointer to zero.
E--------------8 motherboard clock chip battery is dead, can be returned to the manufacturer for repair.
E--------------9 Record full, can collect records.
E------------10 The card reading data is wrong. You can cancel the operation and re-swipe the card. If you make a mistake, you can go to the card management center to repair the card.
E-------------11 card data is wrong, you can go to the card management center to repair the card or recharge.
In the E-------------12 limited mode, the card has no consumption permission for this time period. Can reset the working mode of the consumer.
In the E-------------13 limited mode, the card has no rights for this time period. Can reset the working mode of the consumer.
E------------14 Card consumption exceeds the limit of maximum consumption, and the maximum spending limit of the card can be reset.
E-------------15 Card balance to minimum balance limit, can reset the minimum card balance limit.
E-------------16 There is no spending in the card and the card can be recharged.
E-------------17 After the first attendance after spending function was set, the card did not specify the time period attendance record.
E------------18 cards are wrong. The system has no right to consume such cards.
3) Communication failure:
a, Q: Can't scan the device in the software system, computer and machine can not communicate?
A: First, confirm that the machine has been set up a machine number, and then see if the COM port in the software system is set correctly. Then check whether the connection line between the device and the computer is disconnected or has poor contact. Check whether the screws at the 485 converter connection are loose. Check the main Whether the 485 jumper on the board is wrong.
b. Q: The communication line has been connected. How can the communication light on the device be on and off, and can't communicate with the computer?
A: The reason is because the connection cable between the device and the 485 converter is reversed or if one of the cables is not connected, the communication light on the machine will be bright. In normal connection, the communication light should be off. The communication light will be on only when there is data transmission in the acquisition record.
c. Q: Check the line is normal, but the computer and the machine still can not communicate?
A: After confirming that the port settings and line connections are normal, and any one of the devices cannot communicate with the computer, replace the 485 converter and test again.
d. Q: After the device is scanned, why is the download not successful when it is downloaded?
A: The reason is that no device was saved or the device number was not entered after the device was added in the device description.
e. Q: After the machine scan has been successfully saved, how can I not read the time or collect records?
A: The reason is that the device number is not entered in the device description.
f. Q: The computer can't communicate with the device, but the converter can be connected to another computer and can communicate. What's going on?
Answer: The computer serial port problem.
4), card failure:
aã€Q: Why do some newly-opened cards on the access control machine have normal open doors, and some do not work when the door is opened?
A: It may be that the card was not successfully downloaded to the machine. Please download it again.
b. Q: When the attendance machine is used normally, my card cannot be brushed. What happens if the attendance machine does not respond?
A: Check if other people's cards are also the same, if other cards can be properly brushed, this card may be damaged; if other cards can not be brushed, it may be a problem with the attendance machine, please collect data and re-initialize the machine and try again; The problem remains, please contact the manufacturer for repair.
c. Q: Consumer spending on credit cards, sometimes the credit card will be issued after the machine sounds how is it?
A: When you enter the amount on the consumer machine and wait for the credit card to be swiped, if the card is swiped at a high speed, the consumption machine does not deduct the consumption amount. At this time, the consumption machine will sound an alarm and must re-swipe the card.
5), card issuer failure:
aã€Q: After the card-issuing device is powered on, the indicator light is on, and the reading card will also send a chirping sound, but it can't always read the card-code.
A: Check if the serial port is normally open. If the serial port is normally open, check whether the connecting cable between the card issuer and the computer is in poor contact or broken.
b. Q: Why do some cards fail to be recharged after they are used for the first time after they are successfully issued?
A: The card can be sold first, then the card can be recycled, and then the card can be reissued before recharging.
cã€Q: With the issuer of the card issuer, sometimes there are some cards that can be inserted into the normal credit card, some cards can not be added after the brush can not always check the card code to join the software are normal, permission to download is also normal, but it is not credit card What's the reason?
A: The reason is that the card issuer or reader reads the card's internal code. When the operation is normal. However, when the card cannot be swiped, the card's card code needs to be converted. The specific operation steps are: Open the system start menu -> All Programs -> Accessories -> Calculator; after opening the calculator, calculate Device is set to scientific type, the operation steps are: point of view on the calculator -> scientific type; then open a notepad file to read the card code, read the card code after reading on the card reader, copy the Card code to the calculator, then the steps on the calculator are: Edit -> Paste -> Select hex -> Edit -> Copy -> Paste it to Notepad -> Delete the first digit (preserve the next 5 digits) -> then copy it to the calculator -> Edit -> Paste -> Decimal -> The converted digit is used to add the card. Card code, the converted card code is used to issue the card, and it can be used normally.
Led Down Light,Bathroom Downlights,Outdoor Downlights,Outdoor Led Down Light
Jiangmen hengshenghui Lighting Co., Ltd , https://www.jmsunbright.com