Sinopec expressed that it was shocked and apologetic that the company received information about the “rejection of gas station employees from refusing to refuel an injured ambulance.” The company expressed its deep condolences to the deceased and expressed deep sympathy for the family members. After research and decision, the two parties of the Jinguoping gas station were dismissed and dismissed.

Sinopec Hubei Petroleum Jinguoping Gas Station is located in Jinguoping Town, Badong County, Enshi, Hubei Province. It is about 200 kilometers away from Enshi Mountain Road and about 1 km away from the town center. It is remotely located, sparsely populated, and it is a gas station in the high mountains. After preliminary verification, starting from July 2011, the Jinguoping gas station has adjusted its business hours to 8:00-12:00 and 14:00-18:00, and will be informed publicly. The time of the incident was 22 o'clock that evening. The night was dark and rainy. Two cars crossed the warning band and entered the gas station. Many people slammed the window and the scene was confusing. The station chief stated that he took into account a local gas station. There have been incidents of robberies in the night. Due to security concerns, they did not dare to open the door to operate and refuel.

A spokesman for Sinopec News said: "According to the values ​​advocated by the company, no matter what the situation, no matter what the reason, life-saving is the first, and it is unforgivable to refuse to add fuel to the ambulance. The company was deeply shocked by the occurrence of the incident. ,apologize."

The relevant person in charge of Hubei Petroleum Branch stated that the company has always required that for special vehicles such as ambulances, fire engines, police vehicles and disaster relief, whether or not the gas station is open 24 hours a day, it should always provide 24-hour refueling service. The relevant subordinate units are lacking in gas station management. After research and decision, the company dismissed the two parties of the Jinguoping gas station chief and dismissed them. The company will further in-depth investigations, and depending on the investigation, the relevant person in charge of the higher management department of the gas station will be seriously dealt with. At the same time, staff education will be further strengthened and internal management will be standardized to prevent such incidents from happening again.